Example: To block short code 12345, text "block 12345" to 9999. The Response Text from 9999 will be SprintFreeMsg: Text messages from "12345" are now blocked.
For a full list of commands, text "help" to 9999.
The following commands are available:
Text the Following Command to 9999 | Resulting Action | Response Text Sent Back to the Customer |
help | Provides help message about how to use 9999 short code | SprintFreeMsg: Text these commands to 9999 to manage SMS blocking: block, list, spam, help. Text "help <command>" to learn about each command. |
help block | Provides help message about how to use block command | SprintFreeMsg: block <sender>: Blocks all texts from and to the sender. Example: block 55555555. Text help sender for more sender formats. |
help allow | Provides help message about how to use allow command | SprintFreeMsg: allow <sender>: Allows all texts from (and to) the sender. Example: "allow 5555555555". Text "help sender" for more sender formats. |
help all | Provides help message about the definition of a sender | SprintFreeMsg: Sender is a 10 digit number | shortcode | email address | email domain. "email is a special sender used to block or allow all email. |
help sender | Provides help message about the definition of a sender | SprintFreeMsg: Sender is a 10 digit number | shortcode | email address | email domain. "email is a special sender used to block or allow all email. |
help <anything else> | Provides help message about 9999 commands | SprintFreeMsg: Text command (block | list | spam | help) to 9999 to manage blocking.. Text "help <command>" or "help all" to get help messages. |
block | Responds with an error message | SprintFreeMsg: The sender you tried to block, "" must be at least 4 characters long. Please try again. |
block <less than four chars> | Responds with an error message | SprintFreeMsg: The sender you tried to block, "XXX" must be at least 4 characters long. Please try again. |
block <shortcode> | Blocks messages to and from the specified shortcode and removes it from the allow list | SprintFreeMsg: Text messages to and from "XXXXX" are now blocked. |
block <mdn> | Blocks messages to and from the specified MDN and removes it from the allow list | SprintFreeMsg: Text messages from and to "XXXXX" are now blocked. |
block <user@domain> | Blocks messages to and from the specified email address and removes it from the allow list | SprintFreeMsg: Text messages from and to "XXXXX" are now blocked. |
block <@domain> | Blocks messages to and from the specified domain and removes it from the allow list. | SprintFreeMsg: Text messages to and from "XXXXX" are now blocked. |
block email | Blocks message to and from email. | SprintFreeMsg: Text messages to and from all email addresses are now blocked. |
blocklist (block list has entries in list) | Makes the block list the active list and issues the list command | SprintFreeMsg: n blocked sender/receivers: "XXXXX" "YYYYY" "ZZZZ" … |
blocklist (block list has no entries in list) | Makes the block list the active list and issues the list command | SprintFreeMsg: You have no blocked senders/receivers. All text messages will be allowed. |
blist (block list has entries in list) | Makes the block list the active list and issues the list command | SprintFreeMsg: n blocked sender/receivers: "XXXXX" "YYYYY" "ZZZZ" … |
blist (block list has no entries in list) | Makes the block list the active list and issues the list command | SprintFreeMsg: You have no blocked senders/receivers. All text messages will be allowed. |
allow | Responds with an error message. | SprintFreeMsg: The sender you tried to allow, "" must be at least 4 characters long. Please try again. |
allow <less than five chars> | Responds with an error message | SprintFreeMsg: The sender you tried to allow, "XXXXX" must be at least 4 characters long. Please try again. |
allow <shortcode> | Adds shortcode to the allow list and removes it from the block list | SprintFreeMsg: Text messages to and from "XXXXX" are now allowed. |
allow <mdn> | Adds MDN to the allow list and removes it from the block list | SprintFreeMsg: Text messages to and from "XXXXX" are now allowed. |
allow <user@domain> | Adds email address to the allow list and removes it from the block list | SprintFreeMsg: Text messages to and from "XXXXX" are now allowed. |
allow <@domain> | Adds domain to the allow list and removes it from the block list | SprintFreeMsg: Text messages to and from "XXXXX" are now allowed. |
allow email | Removes block on email | SprintFreeMsg: Text messages to and from all email addresses are now allowed. |
allow all | Removes all items from the block list | SprintFreeMsg: All text messages are now allowed. |
allowlist (allow list has entries in list) | Makes the allow list the active list and issues the list command | SprintFreeMsg: n allowed sender/receivers: "XXXXX" "YYYYY" "ZZZZ" … |
allowlist (allow list has no entries in list) | Makes the allow list the active list and issues the list command | SprintFreeMsg: You have no allowed senders/receivers. All text messages will be blocked. |
list (block list has entries) | Lists all block list entries. Note: List only provides the entries to the block list regardless of which list is active | SprintFreeMsg: There are "n" senders on your block list. All these senders will be blocked: "XXXXXXX" "YYYYYYY" "ZZZZZZZ"… |
list (block list is empty) | Sends message stating block list is empty | SprintFreeMsg: You have no blocked senders/receivers. All text messages will be allowed. |
spam <shortcode> | Provides shortcode to be investigated for spam and blocks shortcode | SprintFreeMsg: Thanks for reporting spam sent by "XXXXXX." SprintFreeMsg: Text messages to and from "XXXXXX" are now blocked. |
spam <mdn> | Provides MDN to be investigated for spam and blocks MDN | SprintFreeMsg: Thanks for reporting spam sent by "XXXXXX." SprintFreeMsg: Text messages to and from "XXXXXX" are now blocked. |
spam <user@domain> | Provides email address to be investigated for spam and blocks email address | SprintFreeMsg: Thanks for reporting spam sent by "XXXXXX." SprintFreeMsg: Text messages to and from "XXXXXX" are now blocked. |
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